For leadership teams who want results, not another AI talk

Go from talking about AI to one thing your team actually uses.

I help you find one task where AI is worth it, be clear about the risks, train the people who own that work, and run a small pilot. Not every task should be automated, and I won't pretend otherwise.

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Who this is for

You already have the process

Lead handling, client onboarding, reporting, document processing, knowledge retrieval, follow-up, customer support, property operations, or another repeated workflow.

Someone can say what success looks like

Time saved, faster replies, fewer lost leads, more consistent work, less manual handling or a better decision. Not just “use AI somehow”.

You're willing to talk honestly about data

We work out what data can leave the organisation, what needs approval, what a person should keep doing, and what records you need to keep.

Start where you are

Three options

Executive AI Operations Workshop

$1,500

One focused session with leadership

  • A look at how things work now and which decisions matter
  • Three uses for AI in order, with the value and risk of each
  • One pilot I'd recommend and a written summary

For executives, the people who own the work, and whoever will have to make it happen.

Controlled Workflow Pilot

From $3,500

One workflow, normally two to four weeks

  • One task, start to finish
  • Connected to the tools and data we agree on
  • A person approving where needed, handling failures, measuring results, and a handover

The pilot is deliberately small. Rolling it out further is a separate decision, made on the results.

Good places to start

Lead and enquiry handling

Catch new enquiries, sort and summarise them, send them to the right person, book and remind, while a person still handles promises, pricing and sensitive cases.

Documents and reporting

Pull the key details out of documents, spot what's missing, draft an analysis that points back to the source, and send anything uncertain to a person to check.

Internal knowledge and operations

Help staff find the approved answer, put together regular summaries, flag what's unusual and cut down repetitive back-and-forth, without letting private company data loose.

Background

I build software and I understand how businesses run

My work covers building software, AI, payments, property management, logistics, publishing and consulting. I've shipped products including Inksong, Brik, Camora and Gidabook, and I write about AI in African businesses as someone who has to make it work, not just talk about it.

See selected products · Read the essays.

What this isn't

Next step

Tell me what your team does over and over, what it costs you now, and what you need to decide.

I'll tell you where I'd start: a workshop, an audit or a small pilot.

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